MUD WTR

The Recorded instructions kept getting dropped. I couldnt get an email address or the instructions for the chat or any other instructions cause a bad reception..

I am unable to find a way to get to return the product with within the 30 days and I would like a refund.

Please have someone call me at 303-819-****. Thank you very much.

I received the product and didn't like its thick, gritty taste. Then I was charged a $40.00 monthly fee with no product, then another with a small amount of product.

I wasn't able to cancel my subscription or reach a human.

The service is poor, the product is not to my taste, and no one can be reached. However, I must say the marketing is fantastic.

3 days before my subscription, I changed what I wanted and the weeks, and they still sent me the same 2 things when they didn't even look at what I changed in my account. Now I'm stuck with 2 products I don't want and $90 down the drain.

Then Mud/Wtr charged me 2x on my credit card on 9/4: $80.00 and $90.00, totaling $170.00. Then on 9/12, they charged me $145.00.

When there is no 1-800 number to talk to a representative in the company, that alarms me. It's suspect!

I only got a recording. I could not leave a message.

I got an email, and it said my order was delivered yesterday. We did not receive it.

If I don't get resolved by tomorrow morning, I am contacting the bank, USAA, to dispute the charge. Thank you.

I canceled my order and account with mud water. Then I received a re-order which I did not order.

I want a refund.. And I would also like to receive your customer Satisfaction guarantee refund for my original order.

I do not like your product. Im sorry to say.

Nancy Zander 425-686-****

I already received a new order. I guess I ordered prematurely and didn't realize that I was on the subscription. Can you please cancel the current order that you are about to send?

Place a one time order to try out this product, not reoccurring order. I have been charged twice and not able to contact anybody by phone.

Do Not buy this product .

horrible customer service. just the same nonsense email that goies nowhere i ant my subscription canceled and last shipment refunded

i wanted to return my order snd my subscription stopped i will keep the initial order

didnt want a monthly subscription

terrible. i want to cancel my subscription

and return the second shipment

frustrating sending these messages

I have enjoyed your product, the taste & texture, however my fiances are slimmer than when! First ordered.

The delivery was lovely not a lot of waste paper. It came on time. Tins are rather tough to open for someone of limited strength but doable with a rubber hammer. Would have liked the speak with a human.

All of you farewell and stay healthy. Aloha auntyz

I ordered this product, mudwater and your dont have proper email nor phone, there is not a customer service that reasonablly supports your product. I would suggest future customers not to order!

it's annoying when you can't speak to a human and it's also annoying to have to write one hundred symbols

I cancelled my subscription and you are still shipping to me. Now Im gonna have to go and ship this back to you. Unproductive for both of us

I need to speak to someone about verifying promo percentage code usage for the first order. Did it occur, yes or no?

It would be helpful to speak to someone directly or have a phone call back. I placed the order, and it’s on an auto ship as well.